Frequently Asked Questions
Everything you need to know about our luxury beauty services and products.
Are British Cosmetics products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and we do not test on animals at any stage of production.
How long does shipping take within the UK?
Standard shipping typically takes 2-4 business days. We also offer an Express Next-Day delivery option for orders placed before 2 PM GMT.
What is your return policy for skincare items?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location but generally range from 7 to 14 business days.
How can I track my order?
Once your order has dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible financing.