Returns & Exchanges
At British Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization code.
Pack Securely
Place the unused items back in their original luxury packaging, ensuring they are well-protected to prevent damage during transit.
Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized courier location or local post office.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing